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      returns

      Domestic Returns

      As a company known for its fit and quality, we want you to be completely satisfied. If for any reason you are not pleased with your order, we are happy to accept a return following the guidelines below:

      Merchandise must be shipped within 15 days of the delivery date. Please allow 7 days for shipping transit.

      Items should be in their new, unused condition, with all garment tags attached.

      To ensure that items are sufficiently protected in transit, we recommend you send them to us in the original packaging.

      Special Order and Final Sale merchandise is not eligible for return. Final Sale items maybe exchanged for another size in the same style depending on availability.

      To begin the return process, please visit www.tadashishoji.com/returns

      Returns should be shipped from a UPS drop box or UPS store.

      If you would prefer to use your own carrier, please ship package to:

      Tadashi Shoji

      Attn: Returns

      3016 East 44th Street

      Los Angeles, CA 90058

      US returns made with our prepaid UPS return label are free of charge. For all other returns, customers are responsible for paying for return shipping costs.

      All correctly returned products will be refunded to the original purchaser. After processed, refunds may take up to 3 business days to reflect on your bank statement depending on the method of payment used.

      Please note: We only process returns for items purchased via the online store. Merchandise purchased in-store must be returned to the boutique. Merchandise purchased from department stores / specialty stores must be returned to the store in which it originated.

      International Returns

      As a company known for its fit and quality, we want you to be completely satisfied. If for any reason you are not pleased with your order, we are happy to accept a return following the guidelines below:

      Merchandise must be shipped within 15 days of the delivery date.

      Items should be in their new, unused condition, with all garment tags attached.

      To ensure that items are sufficiently protected in transit, we recommend you send them to us in the original packaging.

      Special Order and Final Sale merchandise is not eligible for return. Final Sale items maybe exchanged for another size in the same style depending on availability.

      To begin the return process, please visit www.tadashishoji.com/returns

      Ship the package with merchandise securely sealed to the address below. Customers are responsible for all return shipping charges, including duties & taxes.

      Tadashi Shoji

      Attn: Returns

      3016 East 44th Street

      Los Angeles, CA 90058

      United States

      All correctly returned products will be refunded to the original purchaser. After processed, refunds may take up to 3 business days to reflect on your bank statement depending on the method of payment used. THE COST OF DUTIES, TAXES AND OTHER SHIPMENT COSTS WILL NOT BE REFUNDED.

      Please note: We only process returns for items purchased via the online store. Merchandise purchased in-store must be returned to the boutique. Merchandise purchased from department stores / specialty stores must be returned to the store in which it originated.