Reward Policy

POINTS EXCHANGE RATES 

The value of points is determined by an exchange rate of both currency spent on products to, and an exchange rate of earned to currency for spending on future purchases.

REDEEM POINTS

You can redeem your points at checkout. If you have accumulated enough points to redeem them you will have the option of using reward points as one of the payment methods. The option to use reward points as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable points can be used in conjunction with other payment methods such as credit cards, gift cards and more.

POINTS MINIMUMS AND MAXIMUMS

Reward points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your points until you accrue a minimum number of points, at which time they will become available for redemption. Reward points may also be capped at the maximum value of points which can be accrued. If this option is selected you will need to redeem your accrued points before you are able to earn more points.

MANAGE YOUR POINTS

You have the ability to view and manage your reward points through your Customer Account. From your account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum point limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding reward points, including expiration notifications.

POINTS EXPIRATION

Reward points can be set to expire. Points will expire in the order from which they were first earned.

Note:
  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the reward points section of the My Account area.