careers

Director of E-Commerce

Job Summary:

TADASHI SHOJI, an LA-based fashion house, is seeking a qualified Director of E-Commerce who under the direction of General Manager will lead and manage all aspects of its direct-to-consumer E-Commerce business, including merchandise planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies. The ideal candidate will be a creative problem solver with awareness of emerging trends & technology that will help to maximize the customer experience.

Primary Responsibilities:

• Maintain digital focus through our brand mantras: Effortless Engagement; Inspire with Storytelling.
• Collaborate with marketing and planning teams to develop compelling strategies to drive traffic and acquisition and ensure adequate support for merchandising goals and promotional plans.
• Partner with design, production, merchandising and marketing teams to create ideal online assortments and manage demand and pricing accordingly.
• Analyze KPI’s and metrics to identify trends and recommend activity to generate sales growth and maximize conversion rates.
• Manage the day-to-day user experience of the website including site navigation, content development, checkout funnel and promotional campaigns.

Required Skills & Experience:

• Bachelor’s Degree in Management Information Systems, E-Commerce or a related field.
• 5+ years’ experience in Digital Business/E-Commerce in similar industry, preferably in retail/apparel.
• An understanding of E-Commerce technology, mobile media, search engine optimization, affiliate marketing and display advertising.
• Success with creating conversion focused digital merchandising and marketing programs.
• Proven analytical and quantitative skills including a strong understanding of online metrics.
• Demonstrated strategic business planning and management skills.
• Ability to thrive in a fast paced, entrepreneurial, high-energy environment that requires that ability to multi-task and implement high priority initiatives.

E-Commerce Intern

Job Summary:

This role will assist the day-to-day management of Ecommerce tasks. The ideal candidate will be a responsible self-starter, innovative and critical thinker, be analytical and detail-oriented.

Essential Duties and Responsibilities:

• Upload products into e-commerce platform and ensure products are displayed correctly on the front end.
• Assist with other data entry work within the platform.
• Assist with Search Engine Optimization research and word placement.
• Review and stay abreast of market trends and competitor websites to enhance current marketing strategies.
• Track social media metrics in order to optimize and create/adapt brand strategies to increase community growth, performance, and participation.
• Assist with the creation of blog posts and other content related needs.
• Assist with various other tasks related to E-Commerce as assigned.

Required Skills and Experience

• Current student majoring in Marketing, Communications, Merchandising or related field.
• Highly motivated/self-starter with a willingness to learn, and a strong desire to generate ideas.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of Facebook, Twitter, Instagram, Pinterest and other emerging social media platforms.
• Previous experience or strong interest in E-Commerce, a plus.

Key Holder - Tyson's Galleria (VA), King of Prussia Mall (PA), Glendale Galleria (CA), Fashion Show Mall (NV), Clarksburg Outlet (MD), Valley Fair Mall (CA), South Coast Plaza (CA), Glendale Galleria (CA)

Job Summary:

The right candidate will assist in all aspects of the business: Sales Training, Scheduling, Inventory Control, Merchandising and Operations.  The Key Holder must demonstrate a high degree of professionalism, keeping brand image and standards a constant priority. 

Essential Duties and Responsibilities:

Business Strategy

• Ensure personal goals are met
• Promote client service initiatives and support sales team to drive sales by modeling and delivering exceptional customer experience.
• Assist all Fashion Specialists maintain and utilize client book to proactively drive business.
• Demonstrate an in-depth knowledge of the merchandise; ensure selling staff is well versed in all aspects of product knowledge.

People Development

• Provide ongoing coaching and development to elevate team’s skills and expertise.
• Motivate team to achieve sales goals.
• Proactively address and resolve employee issues in a professional manner and in accordance with Company’s policies and procedures; partner with the Store Manager as needed.

Customer Experience

• Provide an excellent customer experience by setting a high standard of selling behavior.
• Assist the execution of all visual merchandising standards, directives, and overall store’s cleanliness and organization.

Operations

• Maintain thorough understanding of all policies and procedures.
• Support, promote and assume responsibility for loss prevention in all areas of risk management, inventory management and cash controls.

 Required Skills and Experience:

• 3-5 years prior experience managing in a luxury retail environment. Must be familiar with operations, merchandising, sales and stock activities.
• Strong analytical skills; ability to understand budgets, sales and inventory planning.
• Exceptional interpersonal and communications skills both verbal and written.
• Market/Customer Orientation: focuses on customer needs and priorities, understands the competition and conveys market realities to organization.
• Ability to learn new IT systems and embrace technology; proficient in Microsoft Office.
• Excellent networking skills and ability to forge relationships within the community.
• College degree or equivalent experience.

Retail Marketing & Events Manager

Job Summary:

This role will be responsible for leading the day-to-day management of global retail & wholesale marketing campaigns, and events by ensuring the development and execution of relevant, engaging and cost-effective initiatives. We are looking for a strong, experienced marketer who is a self-starter with a successful track record of executing marketing programs.

Essential Duties and Responsibilities:

• Generate engaging retail strategies and initiatives that support brand goals and drive sales related to various needs including store openings, collection and category launches, brand storytelling, consumer activations, events and more.
• Work cross functionally with in house Public Relations, Social Media, Sales, Production and Visual teams on execution of marketing initiatives.
• Liaise with Mall Marketing and their PR/Marketing teams to stay current on activities/events/promotions inside malls where Tadashi Shoji stores are visible.
• Contribute to store profitability and brand awareness by developing, planning and executing engaging events both in-store and off-site.
• Provide marketing collateral and promotional materials to support wholesale needs, including market week, trade shows, and account meetings.
• Identify opportunities with the sales team to drive growth and leverage marketplace trends to develop recommendations that enhance the brand’s position at the retail & wholesale level.
• Assist with the execution of ad hoc strategic marketing projects as assigned. This may include the development of presentations, communication and action plans to ensure milestones are successfully reached and deliverables are successfully executed.
• Develop seasonal marketing initiatives including events, strategies and activation guides for the brand.

 Required Skills and Experience:

• Bachelor’s Degree in Marketing, Communications or related field
• 3-4 years experience in marketing and/or events, fashion a plus
• A solid grasp of consumer behavior and emerging trends
• Excellent written and verbal communication skills
• Effective project manager, detailed-oriented, highly organized with the ability to manage multiple project deadlines efficiently
• Ability to foster collaborative and productive working relationships with all levels within the company and across multiple disciplines

Sales Assistant (New York)

Job Summary:

The Sales Assistant supports the execution of strategies set by senior members of sales by performing general scale activities including follow-up and customer service, in order to maximize sales and margin support and promote the brand. This role will be operating from our New York Showroom.

Essential Duties and Responsibilities:

• Assist senior member of sales team in the showroom with various international and domestic accounts
• Provide and excellent customer experience by setting a high standard of selling behavior
• Compile and analyze sales reports from accounts to identify successful sell-through reports
• Work closely with customer service to efficiently process orders and payments
• Monitor accounts shipping status and obtain extensions when necessary
• Monitor over sold styles by suggesting alternatives for styles booked not cut to minimize possible revenue loss
• Knowledge of the current fashion market
• Research new accounts
• Assist with any special project or task as needed
• Maintain strong relationships with accounts

 Required Skills and Experience:

• 1-2 years prior experience in a wholesale fashion environment (Evening wear dresses & Gowns)
• Bachelor’s degree in Fashion Merchandising or relatable major
• This role requires strong communication and organizational skills, along with a general knowledge of the industry

Sales Development Manager

Job Summary:

The ideal candidate should have extensive experience locating, developing, defining and negotiating business initiatives. The ideal candidate must possess comprehensive knowledge of fashion, digital media and e-commerce industries are vital to succeed in this role. This position reports directly to the General Manager.

Essential Duties and Responsibilities:

• Identify, negotiate new business ventures.
• The time will be allocated 100% to source new clients. This will help ensure a predictable, sustainable supply of qualified leads for the sales team.
• The ideal candidate must be able to meet sales goals established by the organization.
• Identify new companies who aren’t engaging already to source new incremental sales opportunities and pass them to the sales team.
• Ability to make cold calls and run outbound email campaigns. (Must bring sample, either from past experience or create a sample).
• Ability to build ideal customer profile.
• Create a database of prospects.
• Able to “sell the dream” by helping prospects paint a vision of how our products could contribute to their business.
• Ability to create strong business relationships with the prospects.
• Must possess knowledge of CRM and Sales Force Automation System.
• Must be able to build and work qualified leads to source new sales opportunities.
• The ideal candidate must be able to develop and maintain relationships with key online retailers in the fashion industry.
• This is a full-time salaried position located in Los Angeles.
• The ideal candidate must be able to travel.

Compensation:

• This is a full-time salaried position. Compensation is commensurate with experience.
• Monthly commission will be based on results. The percentage will be programmed based on revenue of 1st shipped order.

 Required Skills and Experience:

• 3-4 years of relevant experience in business development.
• Strong knowledge of digital media.
• Excellent negotiating and communication skills.
• Bachelor’s degree preferred.
• Exceptional written and verbal presentation skills.
• Outstanding organizational skills and attention to detail.
• Passion for the fashion industry.
• Must have previous sales and marketing experience.
• The ideal candidate must be able to work with a minimum supervision.

Sales Executive - Intimates Collection (New York Showroom)

Job Summary:

Tadashi Shoji, an LA- based fashion house, is seeking a qualified, innovative, enthusiastic and passionate Sales Executive to join our dedicated team. The Sales Executive will be responsible for achieving sales goals and developing long lasting client relationships.

Essential Duties and Responsibilities:

• Research new leads and cultivate a targeted list of potential clients.
• Identify and generate sales opportunities.
• Manage client interactions and relationships.
• Meet sales goals on a monthly, quarterly, and annual basis.
• Deliver sales presentations to the new accounts, develop and grow the new accounts.
• Candidate must have a strong record of accomplishment of delivering consistent and high level sales through successful account management.
• The ideal candidate must be able to represent the brand at various tradeshows and trunk shows.
• Ability to manage multiple accounts nationwide, as well as International accounts, specializing in department stores, and off price retailers.
• The sales executive role will handle the Intimates accessories line.

 Required Skills and Experience:

• 3-5 years prior wholesale experience preferred
• Bachelor’s Degree preferred but not required
• Excellent networking skills and ability to forge relationships with Intimates accessories store contacts are a must
• Previous wholesales experience preferred
• Intimates accessories store contacts are a must (international + domestic)
• Strong communication and interpersonal skills
• Able to work individually and with a team
• Attention to detail and able to multitask in a fast pace environment
• Strong retail math skills preferred