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      complimentary hemming

      how does the process work?

      If you bought your item here online and its too long, no need to worry. Simply request our Complimentary Hemming Form and our Fit Specialists will gladly assist you. Be sure to include your order number, style number and the approximate number of inches you would like hemmed. Please note, while we offer complimentary hemming, we do not offer complimentary alterations. Final sale and clearance items are excluded from this complimentary service. However, you may contact Customer Care to inquire about our paid hemming service.

      how long does it take?

      The expected hemming turnaround is 5-10 business days after we receive the package in our warehouse. Please allow additional time for transit. (standard: 3-6 business days, expedited: 2-3 business days, overnight: 1-2 business days).

      how do I measure?

      Our fit Specialists are available to help guide you through the process. You will need to record the number of inches you would like to take up from the bottom hem. Remember to account for heel height when measuring.

      am I able to return?

      Once custom alterations have been made, the garment will be listed as final sale and no longer available for return.

      request hemming form

      Hemming Request Form

      Remember to account for heel height when measuring.